Today morning I had a WebEx training with my Asia pacific team on using the new SharePoint 2010. Technology these days really excites me (read I am a latebloomer). The more I read about it, get connected to different people on twitter, join online courses and just simply read more & more – I fall in love with the possibilities it withholds.
So, back to my training, I was granted a user access to the site to take some hands on training and the moment I clicked the link whoosh the message appears:
“THOUGH YOU CAN LOG IN TO THE ACCOUNT WE CANNOT LOCATE YOU OR YOUR LOCAL USER GROUP”
Wow! Now what sort of message is that! I immediately panicked, raised my hand on the WebEx 4-5 times and the trainer finally noticed me. So after the call she took me offline, I shared my desktop and clicked on the user access link 7 times (I actually lost the count) and all the time the above message appeared on my screen. She shared another link and I tried changing my internet settings, checked my security settings (I think that’s what you do when you have a techie challenge….ummm don’t we?) and bombarded her with several questions. There was a long pause on the other side and she said “Can you please close all your tabs and click the access link again; I rolled my eyes, sighed and did it and what – YES IT WORKED!
Boy, who would have thought that would work?! After all the being panicky act for 20 minutes the problem was resolved and that too with such a simple solution.
*The problem was resolved and that too with such a simple solution*
Yes and when I sat back and thought about my silliness, I realized that’s what happens to us most of the times. The moment we have a challenge, we panic and we start thinking about all the possible big solutions, thinking what mammoth of a problem we have encountered. The solution might be right there in our head, right in front of our eyes, we almost know it, but we don’t. We tend to exaggerate and are all over the situation. But when the issue is resolved we most of the times curse ourselves that how we could not think of this or that.
So moral of the story:
Problem + Panic = 0 Solution
So next time when you are stuck with a problem, just sit back and relax, maybe all you need is close all the tabs and restart!